Strategic Organisational Application of IT - Workflow and Knowledge Management

Aim

In Strategic Application of IT - workflow och knowledge management we focus on the more or less structured communication processes within the organisation. By learning more about participation and influence in development and implementation, group roles, incentives, responisbilities and roles in knowledge management, you build an understanding that can help you turn visions and strategies into action. But it is not just the premeditated and planned that can be of strategic importance. At least as important is that you learn to recognise spontaneous and temporary initiatives and developments that warrant attention and support. The purpose is to give you insights enabling you to make nuanced assessments of the potential behind the hype. When having completed the course, you should be able to:1) assess the potential of a strategic IT application supporting processes within the organisation2) find and interpret academic articles of relevance to a strategic application of IT, and3) orally and in writing present your own analyses and constructively contribute to and discuss others' analyses.

Content

The basic idea of the course is to discuss strategic importance, business impact, current applications and commercial potential, based on current trends. Using case studies and the experience of the participants, we investigate the chain from vision to realisation. Workflow and Knowledge management are two central perspectives in the analysis of applications of IT. Reading and discussing published empirical research is a recurring activity in the course. The investigating projects performed by the participants, their literature searches and the interaction between the workgroups form central parts of the knowledge management theme in the course.