Managing Processes for Digitalization

Aim

On completion of the course, the student should be able to:

• describe and explain central concepts and theories in Business Process Management (BPM)
• identify, describe and interpret modern methods and notations for process modeling
• apply appropriate methods for BPM in the context of digitalization
• critically evaluate business processes and process models in a digitalization context
• reflect on emerging digital technologies linked to BPM

Content

The course is focused on process-driven business development through the following areas within BPM:

• Business processes and their life cycle
• Techniques and tools for modeling and analyzing business processes
• Techniques and methods for evaluating processes in a business context
• Digitalisation and digital services, and their relationship to business processes
• Management and development of business processes in a digitalization context