Perspectives on Digitalization

Aim

After completing the course, the student should be able to:

• Explain fundamental concepts and perspectives related to digitalization in various contexts and levels of analysis (individual, organization, society).
• Describe different contemporary expressions of digitalization in both the private and public sectors and discuss values such as efficiency, productivity, transparency, and trust.
• Identify and explain different strategies for digital transformation and outline the advantages and disadvantages associated with them.
• Identify and explain various strategies for the use of information, communication, and IT as part of the digitalization processes.
• Critically interpret and analyze the interests of different stakeholders in relation to digitalization and the roles that IT can assume in organizing processes.

Content

The course covers digitalization in relation to individuals', organizations', and societies' use of digital tools (information technology) and services. Digitalization is discussed in relation to different values, opportunities, and challenges. The course problematizes digitalization from individual, organizational, and societal perspectives. Topics such as change, management, services, stakeholders, gaps, everyday work, and strategies related to digitalization are addressed. Digitalization is discussed as a phenomenon, its development, and its relationship to IT and organizations in general, with a specific focus on e-services. The course also explores how digitalization can be managed organizationally by viewing IT as a strategic resource.